Email subscriptions

Last published : Sep 25, 2026
{{page.adm-product-name-short}} sends in email notifications to all the inactive and the new users.
Inactive customers receive an email notification if:
  • {{page.citrix-adc-generic}} instances are not configured
  • The tenant license expires in less than 30 days
Note:
By default, all such inactive customers receive an email notification.
New customers receive an email from {{page.adm-product-name-long}} inviting them to onboard the {{page.citrix-adc-generic}} instances to {{page.adm-product-name-long}} service where they are able to manage and monitor critical events on {{page.citrix-adc-generic}} instances, troubleshoot, and automate tasks like {{page.citrix-adc-generic}} configuration.
Subscription Email
Related information

Unsubscribe Email Notifications

You can subscribe or unsubscribe from the email notifications that you receive from {{page.adm-product-name-long}} service. To Unsubscribe Email Notifications:
  1. In {{page.adm-product-name-long}}, navigate to Settings > Global Settings > System Configurations, and then click Email Subscriptions. The Unsubscribe Email Notifications window appears.
    Unsubscribe Email Notifications
    Note:
    By default, the toggle button for turning off email notifications is in the off position and the email notifications are enabled for all inactive users.
  2. In the Unsubscribe Email Notifications window, turn on the toggle button. Click OK.
You have now unsubscribed the email notifications and will not receive any emails to Onboard {{page.citrix-adc-generic}} instances.