Manage services

Last published : Sep 24, 2026
Services are enabled by default when you create them. You can disable or enable each service individually. When disabling a service, you normally specify a wait time during which the service continues to handle established connections, but rejects new ones, before shutting down. If you do not specify a wait time, the service shuts down immediately. During the wait time, the service’s state is OUT OF SERVICE.
You can remove a service when it is no longer used. When you remove a service, it is unbound from its virtual server and deleted from the NetScaler configuration.
Related information

To enable or disable a service by using the CLI

At the command prompt, type:
enable service <name>

disable service <name> <DelayInSeconds>
Examples:
enable service Service-HTTP-1
disable service Service-HTTP-1 30

To enable or disable a service by using the GUI

  1. Navigate to Traffic Management > Load Balancing > Services.
  2. Open a service and, in the Action list, select Enable or Disable.

Identify the cause for the service state marked DOWN by using the GUI

Starting from NetScaler version 13.0 build 41.20, you can view the monitor probe information on the GUI for the services that are DOWN without navigating to the monitor binding interface. The value in the Server State column of the Services page is clickable. You can click DOWN to identify the root cause because of which the service is marked DOWN.
  1. Navigate to Traffic Management > Load Balancing > Services.
  2. Click DOWN in the Server State column corresponding to the service that is DOWN.
    Server state column in Services page
    The Service to Load Balancing Monitor Binding page appears.
    The Last Response column displays the reason because of which the service is marked DOWN.
    Last response column in service-monitor binding page