In recent times, there is an expansion of device types to display various multimedia contents. The device types can be of mobile handsets to tablets, and to desktops. Intermediate infrastructure providers need to transform the original content from a web server to a format suitable for the device that asks for the content. The external devices inspect the content that transcodes and send it back to the client. A commonly used protocol to achieve this is ICAP. ICAP enables the NetScaler appliance to be put in various deployments. ICAP uses the content inspection technique that inspects data for malware and security issues.
From 14.1-56.x, HTTP/2 is supported in ICAP mode. In versions earlier than 14.1-56.x, applications using HTTP/2 might not function properly if the traffic is sent through content inspection.