Integrate NetScaler® ADM with Citrix Director

Last published : Sep 21, 2026
Director integrates with NetScaler ADM for network analysis and performance management.
  • Network analysis obtains HDX™ Insight reports from NetScaler ADM and provides an application and desktop view of the network. With this feature, Director provides an advanced analytics view of ICA traffic in your deployment.
  • Performance management provides historical retention and trend reporting. With historical retention of data versus the real-time assessment, you can create Trend reports, including capacity and health trending.
After you integrate NetScaler ADM with Director, HDX Insight reports provide you with the following information in Director:
  • The Network tab in the Trends page shows latency and bandwidth effects for applications, desktops, and users across your deployment.
  • The User Details page shows latency and bandwidth information specific to a particular user session.
Related information

Prerequisites

Hardware requirements for HDX Insight to NetScaler ADM Migration

Component Requirement
RAM 32 GB
Virtual CPU 8
Storage Space 500 GB. Citrix recommends using solid-state drive (SSD) technology for NetScaler ADM deployments.
Virtual Network Interfaces 1
Throughput 1 Gbps or 100 Mbps

Minimal requirements

Before you configure the network integration, ensure that you create an RBAC user with HDX Insights access.

Software requirements

Before migrating to the NetScaler ADM virtual appliance, verify that the following requirements have been met:
  • Director version 1811 is installed
  • NetScaler HDX Insight version 10.1 or later is installed
  • HDX Insight and NetScaler ADM support Citrix VDA version 7.0 and later
  • Citrix Workspace is supported on Citrix Virtual Apps and Desktops version 7.0 and later
  • Ensure that MAC Citrix Workspace for Mac version 11.8 and later, and Windows Citrix Workspace for Windows 14.0 and later are available to display accurate ICA RTT metrics
  • NetScaler ADM version 11.0 and later is installed. For more information on how to install NetScaler ADM, see Deploy NetScaler ADM.

Limitations

  • The availability of this feature depends on your organization's license and your administrator permissions.
  • ICA session Round Trip Time (RTT) shows data correctly for Citrix Workspace for Windows 3.4 or later and for Citrix Workspace for Mac 11.8 or later. For earlier versions of these Workspaces, the data does not display correctly.
  • In the Trends view, HDX connection logon data is not collected for VDAs earlier than version 7. For earlier VDAs, the chart data is displayed as 0.
  • For deployments that already have an external hard disk with storage space less than 500 GB, you cannot add another hard disk.
Note
  • For more information on Director and for steps to integrate NetScaler ADM with Director, see <https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/director/hdx-insight.html>.
  • For more information on HDX Insight, see <http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/director/hdx-insight.html>.