Disabling Authentication

Last published : Sep 03, 2026
If your deployment does not require authentication, you can disable it. You can disable authentication for each virtual server that does not require authentication.
Important:
Citrix recommends disabling authentication with caution. If you are not using an external authentication server, create local users and groups to allow NetScaler Gateway to authenticate users. Disabling authentication stops the use of authentication, authorization, and accounting features that control and monitor connections to NetScaler Gateway. When users type a web address to connect to NetScaler Gateway, the logon page does not appear.
Related information
Authentication and Authorization

To disable authentication

  1. In the configuration utility, in the navigation pane, expand NetScaler Gateway and then click Virtual Servers.
  2. In the details pane, click a virtual server and then click Open.
  3. On the Authentication tab, under User Authentication, click to clear Enable Authentication.