NetScaler SDX hardware-software compatibility matrix

Last published : Oct 01, 2026
Keep the following points in mind about NetScaler SDX hardware-software and feature-software compatibility:
  • For each platform, only the starting build for each release is mentioned. All subsequent builds within a release are supported.
  • In 10.5 and prior releases, the SDX appliance was shipped with a virtual bundle. The bundle included a specific combination of Management Service image, Citrix Hypervisor image, Citrix Hypervisor supplemental packs.
  • From 11.0 and later releases, the single bundle image is shipped, which combines all the components.
  • Any combinations of SDX image version and VPX image versions are supported as long as they meet minimum version requirements for a particular hardware platform.
  • From 12.0 57.19, the single bundle image also includes the lights-out management (LOM) firmware.
  • Direct upgrade from version 10.5 to version 13.1 is not supported. First upgrade from 10.5 to 11.1 or 12.0 or 12.1, and then upgrade to SDX 13.1.
  • Usually, the SDX image and the VPX image are not interdependent, which means the SDX appliance and the VPX instances don't need the same image version.
    Exception: If you provision a new VPX instance or upgrade an existing VPX instance to 12.0-58.15, you must also upgrade the SDX version to 12.0-58.15. See <https://support.citrix.com/article/CTX236730>.
    If you use NetScaler ADM to manage NetScaler appliances running 12.0–58.15, you must upgrade NetScaler ADM to 12.0-58.15.
The following tables list the compatibility matrix for all NetScaler SDX hardware platforms and the SDX and VPX images supported on these platforms.

How to read the table

The SDX image version and the VPX image version are listed for each platform. The SDX image and the VPX image are not interdependent, which means the SDX appliance and the VPX instances don't need the same image version. Check the note for exception to compatibility.
IMPORTANT
The first supported build for each hardware platform and software release are listed in the following table. All subsequent builds are supported unless the word "only" follows the build number. When it does, only the specified build is supported on that platform.
Hardware platforms/SDX SBI version and VPX image version 11.1 12.1 13.0 13.1 14.1
SDX 8015 11.1–47.14 12.1–48.13 13.0–36.x 13.1–4.x 14.1–4.x
SDX 8400/8600 11.1–47.14 12.1–48.13 13.0–36.x 13.1–4.x 14.1–4.x
SDX 8920/8930 11.1–57.11 (See note after the table) 12.1–48.13 13.0–36.x 13.1–4.x 14.1–47.x
SDX 9100 X X X 13.1–21.50 14.1–4.x
SDX 9200 X X X X 14.1–72.x
SDX 11500/13500/14500/16500/18500/20500 11.1–47.14 12.1–48.13 13.0–36.x 13.1–4.x X
SDX 11515/11520/11530/11540/11542 11.1–47.14 12.1–48.13 13.0–36.x 13.1–4.x X
SDX 14020/14030/14040/14060/14080/14100 11.1–47.14 12.1–48.13 13.0–36.x 13.1–4.x 14.1–29.x
SDX 14020-40G/14040-40G/14060-40G/14080-40G/14100-40G 11.1–47.14 12.1–48.13 13.0–36.x 13.1–4.x 14.1–29.x
SDX 14040-40S/14060-40S/14080-40S/14100-40S 11.1–48.10 12.1–48.13 13.0–36.x 13.1–4.x 14.1–29.x
SDX 14030 FIPS/14060 FIPS/14080 FIPS 11.1–52.13 12.1–48.13 13.0–36.x 13.1–4.x 14.1–29.x
SDX 15020/15030/15040/15060/15080/15100/15120 11.1–63.x 12.1–56.x 13.0–52.x 13.1–4.x 14.1–4.x
SDX 15020-50G/15030-50G/15040-50G/15060-50G/15080-50G/15100-50G/15120-50G 11.1–59.10 12.1–48.13 13.0–36.x 13.1–4.x 14.1–4.x
SDX 16000 X X X 13.1–37.x 14.1–4.x
SDX 17000 X X X X 14.1–72.x
SDX 22040/22060/22080/22100/22120 11.1–47.14 12.1–48.13 13.0–36.x 13.1–4.x 14.1–4.x
SDX 24100/24150 11.1–47.14 12.1–48.13 13.0–36.x 13.1–4.x 14.1–4.x
SDX 25100A/25160A/25200A 11.1–51.21 12.1–48.13 13.0–36.x 13.1–4.x 14.1–4.x
SDX 25100-40G/25160-40G/25200-40G 11.1–51.21 12.1–48.13 13.0–36.x 13.1–4.x 14.1–4.x
SDX 26100/26160/26200 11.1–63.9 12.1–56.x 13.0–52.x 13.1–4.x 14.1–4.x
SDX 26100-100G/26160-100G/26200-100G 11.1–58.13 12.1–48.13 13.0–36.x 13.1–4.x 14.1–4.x
SDX 26100-50S/26160-50S/26200-50S 11.1–63.9 12.1–56.x 13.0–52.x 13.1–4.x 14.1–4.x
Notes:
  • On the NetScaler SDX 8900 appliance, the 11.1 56.15 VPX image is supported. SDX 11.1 56.15 image is not supported.
  • NetScaler Secure Web Gateway (SWG) is supported from release 12.0 56.20 and later.
  • NetScaler cluster is not supported on NetScaler SDX SWG instances.
For information about how to upgrade NetScaler SDX and the VPX instance, see Single bundle upgrade for 12.1 release.